- Customer Support
- What Personal Data is Gathered From You?
- Personal Information generated by the User
- Personal data Collected From Third Parties
- Why we collect your Personal Data?
- Are you Obligated to Provide Your Personal Data?
- Who Can We Share Your Personal Data With?
- Where is Your Personal Information processed?
- How Long is Your Personal Data Stored with us?
- How can we Secure Your Personal Data?
- How do you Access Your Own Personal Information?
- Payment & Billing
- Pricing By Country
- Inappropriate Use
- Indemnification Of Yocourse
- Obligations And Warranties
- No Warranties By Company
- Damages and Liabilities – Limitations
- Proprietary Rights Regarding Content And Materials
- Cancellations and Opt-Outs
- Governing Law And Arbitration
- Claims Of Copyright Violations – Notices
- Anti-Money Laundering Policy
- Changes In Terms And Conditions
- Owner Information
YoCourse runs YoCourse website (in text “Website”) and all services (“Service”) connected to the YoCourse. These Terms and Conditions address specifically the access and use of the service. By purchasing and/or accessing the aforementioned service you comply expressly with the Terms and Conditions specified herein.
An on-going membership is provided at YoCourse.
Your membership is automatically renewed following a trial period of 5 days, and then every 14 days you will be charged the full membership price of 29.00 EUR/14th day or the equivalent in local currency, specified under “Pricing by country”. Memberships run automatically until you actively cancel you membership. No binding period applies, which means it can be terminated at any time.
When signing up for a membership through any of our ongoing campaigns you agree to let YoCourse cancel the promotional trial period price and charge the regular monthly subscription rate from the credit card that was used when signing up for the service. When purchasing a subscription, it will automatically be renewed every month until you decide to terminate it. To own a valid subscription on YoCourse you must be at least 18 years old and be a resident in one of our operating countries. No hidden fees will be charged when signing up and you can terminate the subscription at any moment before the end of the 5 day trial period.
Should the customer’s credit card reject the subscription charge, the same credit card will later be charged the same amount until payment is registered successfully.
Rejected payments are charged again upon monthly subscription renewal. Continuous rejected payments that last over 6 months will result in immediate subscription termination and access to YoCourse will be closed.
YoCourse reserves the right to issue both digital and physical invoices if an order is not completed through credit card payment. Invoices may be issued by a third party in accordance with YoCourse’S legal right to use so called factoring methods. The customer also understands and accepts that in this here agreement all electronic and telephonic communications between the mentioned parties are in accordance with RPL § 154a.
An order and payment confirmation will be sent to the email stated by the customer upon registration.
We strive to provide the very best customer support available and are open Monday-Friday from 08.00 AM – 23.00 PM (Time zone: UTC +1). We will do our best to offer guidance and support within 48 hs on weekdays. Our customer support service is closed on weekends.
All queries can be sent to: [email protected] We provide assistance in French and English so please send us your questions in any of these two languages. That way we will be able to offer the best and quickest assistance online. If queries are sent in other languages we might not be able to assist you.
Our phone lines are also open during our customer support hours. For assistance, please call +45 42907339.
Unread introduction E-mails, Invoice E-mails and other informative E-messages
YoCourse is not to be held accountable for the loss or inability to receive e-mails, invoices, receipts, terminations and other important messages on behalf of the subscriber. It is the sole responsibility of the subscriber to provide a legitimate and fully functional e-mail address that can ensure all e-communications on behalf of YoCourse are received, read and not sent to the spam or ”junk mail” folder. E-mail providers such as Hotmail and Gmail are less reliable when it comes to acknowledging e-mails issued by YoCourse. Therefore we recommend using an alternative provider when signing up to YoCourse.
• Before and throughout the collection of personal data we will always identify the reasons for which your personal information is being collected.
• We collect and use personal information with the sole aim of fulfilling the purposes specified by YoCourse as well as for other directly related purposes.
• We only retain personal data for as long as it is necessary in order to fulfil these purposes.
• We only use lawful means to collect personal information and, where appropriate, with the knowledge and/or consent of the individual concerned.
• All personal information collected must be relevant to the purposes for which it was intended, and, to the extent necessary for said purposes, should be accurate, complete, and up-to-date.
• We will protect personal data with the help of reasonable security measures against loss or theft, as well as against unauthorized access, disclosure, copying, exploitation or modification.
• We will make fully available to our customers any information about our policies and practices that is related to the management of personal data.
We are committed to conducting our business in compliance with the aforementioned principles with the chief objective of ensuring that the security and confidentiality of our customers’ personal data is protected and maintained.
What Personal Data is Gathered From You?
When you access, register, participate, create an account or in any other way make use of our services, we may collect personal data about you. The nature of the data we collect is defined by the circumstances and services you use, but may consist of the following:
Personal Information generated by the User
Your purchase references in connection to ads and/or campaigns
• IP address
We also collect data regarding your use of our services through cookes and related technologies.
Personal data Collected From Third Parties
On occasion, we can supplement the data collected from our customers with data received from third parties as well as through your use of products, websites or other services offered by our YoCourse, YoCourse This might include information from third parties that handle our payment processing solutions.
Why we collect your Personal Data?
Your personal information is processed for the following purposes:
A) In order to comply with our contractual relationship:
• For the purpose of handling payments and delivering order and invoice information in a safe and correct manner
• To keep track of all your purchases and ensure that you receive the services you have paid for
• To deliver important information regarding your subscription, account and/or purchase of our Services
• To inform you about important changes in our Services
• To provide news, offers, products or services that you may request from us
B) For legitimate purposes:
• To share your data within YoCourse for administrative reasons or to facilitate the delivery of our Services to you
• To use relevant IP address or other information required to block unauthorized use of our Services in order to protect our Services and enforce compliance with our Terms and Conditions
• To provide necessary data in the case of a merger and acquisition process for business and/or strategic management purposes.
• To provide you with news, offers, products or services that we believe may be of interest to you, including focused advertising based on your interests.
• For analytical as well as statistical purposes
• To establish, exercise or protect legal requirements
C) We may also, if needed, process your personal information to comply with a legal obligation or requirement issued by an authority. What legal basis in GDPR do we base the processing of your personal data on?
• point (A) is required in order to conclude and fulfil our contractual obligations;
• point (B) is required to satisfy our interests in managing, developing, safeguarding and marketing our Services from a business and strategic perspective;
• point (C) is only effectuated with your expressed consent
• point (D) is required in order to comply with current legal obligations;
Are you Obligated to Provide Your Personal Data?
All personal information that we may request from you and which is marked as “mandatory” is required for us to be able to provide our Services (for contractual, administrative, legal, technical or similar purposes) in a safe and correct manner.
There is, however, certain personal data that will only be required if you use specific features, buy optional elements of our Service, or request access to special resources, promotions, offers, programs or otherwise related services from YoCourse or our marketing partners.
You will be informed about this before we start collecting such personal information.
Who Can We Share Your Personal Data With?
The partners, sponsors and advertisers
We may share your personal data with our partners and sponsors. In addition, we may also disclose your personal information to any of our collaborators and advertisers, but will only do so with your expressed consent.
We may also use certain information to oversee the use of our Services. The purpose for this is to continuously improve and develop our Services. Occasionally, we will make such aggregated data available to certain third parties, such as partners and/or advertisers. This does not include personal information.
Third parties for security measures or other legitimate purposes
We may share your personal information with third parties if should consider it necessary in order to:
• Comply with legal obligations, including court orders, government requests, applicable search warranties, or other requests we are bound to by law;
• Protect our rights and/or property, as well as the safety of our customers and/or employees;
• Protect our YoCourse against fraudulent, malicious, unauthorized or illegal use of our Services, Devices, Network and User Data;
• Promote or defend our Services against complaints or legal claims, administrative procedures and similar demands;
• Assess credit risk, issue business reports or receive payment for our Services
• To external supervisors and auditors
Where is Your Personal Information processed?
How Long is Your Personal Data Stored with us?
|Type of data||Significance||Deletion deadline|
|User data||Information about how you use our services and your product orders||Until the account is deleted (is processed in 5 years)|
|Customer service data||Customer service data is information that you provide when you are in contact with YoCourse’s customer service and voice recordings made for educational purposes.||3 years (call logs and text dialogs)
1 month (voice recordings)
|Account information||Information regarding your account, i.e. username, password and order information made in the YoCourse service.||Until deletion of account|
|Transaction data||Information about transactions effectuated through your account||10 years|
How can we Secure Your Personal Data?
Protecting your personal information is vital to us and a primary concern at YoCourse. All personal data provided by you is stored on secure servers and we follow strict procedures in order to safeguard all data against abuse, unauthorized access, loss, disclosure or deletion/destruction. All payment transactions are encrypted with the help of industry standard technology and subject to PCI security standards.
Although we work hard to safeguard your personal information, we are unable to fully guarantee that our internal security measures will prevent all unathorized attempts to use, access or disclose your personal information. That said, we have developed specific safety plans, including strategies for managing any breach of data security, that are implemented if and when such a physical or technical incident should occur in order to handle the issue in a timely fashion and restrict any negative effect that said incident might cause.
How do you Access Your Own Personal Information?
We understand that there are times when you will need additional information from us regarding your personal data and how it is processed. Other times you may wish to update the personal information you have already provided for us. With respect to the management of personal data, you are entitled to the following: You have the right to access all your personal information:You have the right to be informed by us when and if we process personal data about you and, if so, to access such data. You have the right to have personal information corrected and/or updated: If you should find that the personal information we have stored about you is incorrect, you have the full right to request an update and/or correction of such personal data. You have the right to have your personal information deleted: Under certain circumstances, for instance if your personal data has been acquired or processed in a fraudulent or illegal manner or if you have withdrawn your consent (when the processing of personal data is based on prior customer consent), you have the right to request that we delete your personal information.
You have the right to restrict the processing of personal information: under certain circumstances, for instance if you should disagree with the accuracy of your personal information or if you should object to our legitimate purpose for processing your personal data, you have the right to request that we restrict the use and/or processing of your personal data until an appropriate solution has been found.
You have the right to object to the processing of your personal data: under certain circumstances, for instance if you should disagree with our legitimate interest in processing your personal data, you have the right to contend such processing.
You have the right to data portability: If your personal data is being processed automatically with your consent or on the basis of our contractual relationship, you are entitled to request a copy of your personal data in a machine-readable format for the transmission to an external data controller. You have the right to file a complaint with your supervisory authority: In case you should disagree with the manner in which we process your personal data, you may file a complaint with your supervisory authority.
If we should process your personal information on the basis of your prior consent, you are still entitled to withdraw such consent at any time (it will not affect the data that has already been processed prior to your withdrawal) by contacting us or by updating your settings.
If you wish to make a request, please contact us by using the contact details at the bottom of this document. We will do our best to respond to your request within 30 days of receiving it. If we are unable to comply with your request within 30 days, we will inform you of the situation, the reason for such a delay and when we expect to be able to fulfil your request.
You can change your contact preferences on the “Settings” page if you wish to limit the types of information you receive from us. You can also do this by contacting us directly at [email protected] or by calling +45 42907339.
When you register on our website, you agree:
• that the information you provide is accurate, legitimate and up-to-date;
• to keep your password and other security-related information confidential;
• to periodically update your information for the purpose of keeping it accurate, legitimate and up-to-date;
• to be responsible for all actions made through the use of your account;
• To pay your monthly invoice in a timely manner until you decide to terminate or cancel your membership.
Pricing By Country
|Country||Trial Period||14th Day|
|Italy||1.00 EUR||68.00 EUR|
|France||1.00 EUR||68.00 EUR|
|Finland||1.00 EUR||68.00 EUR|
|Belgium||1.00 EUR||68.00 EUR|
|Germany||1.00 EUR||68.00 EUR|
|Cyprus||1.00 EUR||68.00 EUR|
|Sweden||10.00 SEK||729.00 SEK|
|Norway||10.00 NOK||679.00 NOK|
|Poland||9.00 PLN||296.00 PLN|
|Australia||2.00 AUD||111.00 AUD|
Payment & Billing
You have the sole responsibility of ensuring that your payment information is correct. You agree to pay in advance for the services provided and ahead of the time period in which said services are provided. Unless otherwise stated, you agree to be billed automatically in order to prevent any disruption of your Services. Payment will be made with the use of your credit card or other billing solutions provided by you and kept on file with us, until you notify YoCourse of your desire to cancel said Services.
YoCourse does not store payment information. All payments are made through SSL encryption technology in order to ensure maximum safety.
You acknowledge and accept that any card and/or related billing and payment information provided by you will be shared by YoCourse with a third party associate, such as: payment processor and/or service.
The registration period starts with a 5-day trial period.
If you do not cancel your subscription by the time your trial period expires, your card will be charged the corresponding amount which is specified in our “Pricing by Country Table”. Your Campaign Country will determine the amount and currency to be paid.
YoCourse reserves the right to charge you a trial fee and thereafter a full membership fee, which is specified in our “Pricing by Country Table”, in order to access our Services.
YoCourse reserves the right to change its fees at any time, upon notice, if such a change should affect your current or future subscriptions.
Our charge on your credit card statement will appear as “YoCourse.com”.
Cards accepted: Visa and MasterCard.
You may terminate or cancel your service by sending a written notice to YoCourse via email: [email protected] You can also log in to your account and cancel your subscription at any time. In the case of cancellations made within 14 days from subscribing to our service, we offer a full refund (trial + monthly subscription fee).
You have the right to discontinue and/or cancel your account and/or any YoCourse Services at any time.
Please note that your subscription can also be paused for an unlimited period of time due to travel/vacation or other reasons. For further enquiries please include the following information: order number, customer ID, full name and email-address.
You can cancel your subscription at any time. However, your profile will still remain active until the next billing period starts. After that, you will no longer be able to access your profile and we will delete all personal information stored on your profile. We shall not be held responsible for such deleted information.
YoCourse can decide to terminate your access to its Services, in full or in part, without prior notice, in the event that:
You should violate this Agreement
You should fail to pay your fees in a timely fashion
Your should abuse or use the Service in a way that may harm YoCourse or others
You should violate our Terms & Conditions and/or share other customers information (e-mail address, postal address, telephone number, etc.)
You should demonstrate illegal, non-ethical, irresponsible or harmful behavior that may be interpreted as harassment towards other customers or the YoCourse website. Your account should be considered fraudulent.
You should engage in inacceptable behavior as defined by our website.
In such case, YoCourse will not refund any fees paid by you prior to termination, and you will be obligated to pay any fees and charges prior to the effectiveness of said termination.
Please note: Upon Service termination, user content, profile, and related data will be deleted. Your account and the use of our Service will be terminated, either by you or by YoCourse. You can terminate your subscription by following the instructions provided by the Service. YoCourse has the right to terminate your access to the Service at any moment and for any reason, thus cancelling your right to the further use of the Service. You may terminate your YoCourse account at any time by following the instructions provided by the Service. These Terms and Conditions regarding the protection and enforcement of YoCourse proprietary rights, your representations and warranties, the disclaimer of representations and warranties, release and indemnities, liability restrictions and any types of damages, data and information ownership, governing law and jurisdiction, as well as miscellaneous provisions will survive any such termination.
Content considered a direct violation of the law and cases of harassment shall be reported to the relevant authorities, including the member’s IP address, time of creation and other relevant information.
Refund requests are reviewed by our customer support team. If approved, we will process and refund the corresponding amount to your credit card. We offer a full refund of all subscription costs (trial + monthly) in case you decide to cancel your subscription within 14 days from subscribing.
You are not allowed to upload, display or in any other way provide through or on our Service any content that: (i) is defamatory, libelous, abusive, threatening, discriminating, harassing, offensive or in any other manner violates the law or infringes upon the rights of a third party (this includes copyright, privacy, trademark, publicity and/or other personal or proprietary rights); or (ii) YoCourse’s sole judgment, is objectionable or restricts/inhibits any other person from using the Service and/or may potentially expose YoCourse or its users to any harm of any kind.
1. What are cookies?
Cookies are made up of small text files that contain data that a website (such as ours) can save and read.
3. How to block or eliminate cookies?
To learn more about deleting and/or blocking cookies, use the following link: http://www.aboutcookies.org/how-to-delete-cookies/
To learn more about controlling cookies, use the following link: http://www.aboutcookies.org/how-to-control-cookies/
4. How long do we store the cookies?
The cookies we place on your computer are stored for a varying period of time, depending of their purpose. Every time you visit our website, the storage period is automatically extended. When the cookies expire they are automatically removed.
Indemnification Of YoCourse
You agree to indemnify YoCourse and its directors, employees, agents, contractors and suppliers for any losses, claims, liabilities and damages, including attorneys fees, that should arise from your access to or use of the Service, including any false representation made to the YoCourse, your violation of any of these Terms and Conditions, and/or claims that any product provided by us is inaccurate, inappropriate and/or defective in any way.
Obligations And Warranties
You will ensure YoCourse that your access and use of our Service is in accordance with these Terms and Conditions and all laws, rules and regulations applicable within the EU or any other relevant jurisdiction, including those with regards to online behaviour and acceptable content, and those which concern the transmission of data exported from the EU and/or the jurisdiction in which you reside. You further warrant that you are the sole proprietor and/or creator of any material submitted through the Service or/and that you have the right to exploit such material as detailed below. You will also make sure to keep your user name, password and account information safe. This includes not sharing your user name or password with any third parties to access your YoCourse account.
No Warranties By YoCourse
Any and all information, property and rights provided by YoCourse. are granted on an “as is” basis. YoCourse and all its suppliers make no warranties of any kind regarding the Service, expressed or implied, and any warranty, including those of merchantability, are disclaimed. Nor does YoCourse make any warranties of any kind regarding accuracy, availability, content, functionality or error-free operation, expected, user-based results or non-infringement. Access and use of the service may be restricted, limited or unavailable during system upgrades, periods of heavy demand, malfunctions or scheduled/unscheduled maintenance as well as other reasons.
Damages and Liabilities – Limitations
YoCourse will not be held liable for any incidental, special, indirect, consequential or exemplary damages that might arise out of the access or use of the Service, or due to the inability to access or use the Service or any parts thereof, which includes but is not limited to the loss of use of the Service, insatisfactory or inaccurate results, profit loss, interruptions or damages caused by the loss or corruption of data or information, or data being rendered inaccurate, the cost of recovering such lost data, the cost of substitute services or claims made by third parties for damages to computers, modems, software, telephones or any other related property, even if YoCourse has been informed of the possibility of such damages. YoCourse’s liability to you or to any third party acting and/or claiming on your behalf is limited to the amount paid by you for the service in the 12 months prior to the initial action that gave rise to the liability, regardless of the form of the action. This is an aggregate limit. The existence of more than one claim does not increase the limit.
The software used on YoCourse’s website may possibly have technical, typographical, or photographic errors. Yocourse does not guarantee that any material on its website are accurate, complete or up-to-date. Yocourse may change the content on its website at any time without prior notice. YoCourse does not, however, guarantee that updates will be made to the materials. Furthermore, no refunds will be paid out if and when our software is out of service. We will of course do our best to provide the best service possible for all our subscribers.
YoCourse has not reviewed all of the sites/links/url:s connected to its website and is not responsible for the contents of any such linked sites, or the content and/or files uploaded by our users on YoCourse. Inclusion of links or files on our website does not imply endorsement by YoCourse. The use of any linked content is at the user’s own risk.
Proprietary Rights Regarding Content And Materials
Any content available through our Service, including designs, graphics, texts, images, data, software, audio and other related files, as well as their selection and arrangement (i.e. “Service Content”), are the sole property of YoCourse and/or its licensors. No Service Content may be copied, duplicated, modified, distributed, downloaded, reproduced, republished, displayed, transmitted or sold in any form or by any means whatsoever, in whole or in part, other than what is expressly allowed in these Terms and Conditions. Any robots, data mining, scraping or similar methods for gathering or extracting data to obtain Service Content is strictly prohibited. All data and materials produced out of your access and use of the Service is exclusively owned by YoCourse All property and proprietary rights of YoCourse not expressly defined in these Terms and Conditions are also reserved for YoCourse and its licensors.
YoCourse and all other trademarks, including service marks, logos and graphics used through the Service or in connection to the Service are the property of YoCourse. Some of them have been registered with the EU Copyright Directive. Access to the Service does not entitle you to use or reproduce the YoCourse name or any YoCourse or third-party trademarks, including service marks, logos and graphics.
Cancellations and Opt-Outs
Members and subscribers who have chosen to receive our notification and/or marketing emails may opt out at any time by clicking the “unsubscribe” link at the bottom of our e-mails. Requests to unsubscribe can also be made by emailing us directly using the contact information provided. Please keep in mind that some communications (such as account notifications, service messages, billing information) are considered necessary for the proper management of your account and therefor you won’t be able to unsubscribe to these messages unless you cancel your account.
Governing Law And Arbitration
These Terms and Conditions, its subject matter and your respective rights and obligations under these Terms and Conditions are governed by the laws of EU, excluding any conflict of law of any other jurisdiction. Disputes that may arise between you and Yocourse are to be resolved by means of binding arbitration. Arbitration is to be conducted by a single arbitrator in the EU. Unless expressly required by law, each party is responsible for its own legal costs and attorneys’ fees regardless of which party is considered the prevailing party in the arbitration.
Claims Of Copyright Violations – Notices
In order to prove and demonstrate claims, as a copyright owner, of infringement upon your copyrights in connection to the use of any materials available in the Service, you can submit a copyright infringement notification to YoCourse pursuant to the EU Copyright Directive. In doing so, you will provide us with the following documentation:
• a physical or electronic signature of the copyright owner or the person acting on behalf of the copyright owner;
• a description of the work which you claim has been infringed due to copyright;
• a description of where the infringed and copyrighted material is to be found on the Service, with enough detail so that we may find it;
• a telephone number, address and email address;
• a statement by you stating that the use of said material is not authorized by law, the copyright owner or its agent; and a statement, made under penalty of perjury, that all of the above information is accurate and that you are indeed the copyright owner or are authorized to act upon the copyright owner’s behalf.
Anti-Money Laundering Policy
All of YoCourse’s business practices strictly prohibit any acts of corrupt behaviour, bribery and/or money laundering activities.
You agree to comply with all applicable laws relating to money laundering, terrorism and commercial or public sector bribes (including but not limited to local anti-corruption laws, the U.S. Foreign Corrupt Practices Act, Canada’s Corruption of Foreign Public Officials Act, the OECD Convention on Combating Bribery of Foreign Public Officials in International Business Transactions and the U.K. Bribery Act).
Should you at any point in time fail to comply with these laws, Gymtracker reserves the right to terminate your account without prior notice.
Changes In Terms And Conditions
YoCourse reserves the right to modify these Terms and Conditions at any time. If the Terms and Conditions should change we will publish it on our website, allowing the subscriber 30 days to cancel the subscription should you disagree with said terms. Subscribers who have not terminated their accounts after 30 days will be considered in compliance with the changes in our Terms and Conditions. Subscribers can at any time change their user information in the ”My profile” section.
These Terms and Conditions include the full agreement between YoCourse and you as a subscriber. In the event that any of these Terms and Conditions are considered unenforceable by a court or any other tribunal of competent jurisdiction, such provisions shall be limited to the minimum extent necessary for these Terms and Conditions to remain in full force and effect. A waiver by YoCourse or you of any one provision set out in these Terms and Conditions will not eliminate such term or condition or enable a breach thereof. These Terms and Conditions are binding and to the benefit of YoCourse and you, as well as to yours and YoCourse’s respective successors.
These Terms and Conditions have originally been written in the English language (US). In the event that any translated version of this agreement should conflict with the original English version, the English version shall prevail.
YoCourse owner information
For further information about our Terms & Conditions or to enquire about any other unanswered issues or questions, please contact us through the information details below. YoCourse is owned and operated by:
E-mail: [email protected]
Phone: +45 42907339